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When User Opens a Report or Form in Smart View Excel Prompts User to Save File (Doc ID 3031385.1)

Last updated on JULY 18, 2024

Applies to:

Oracle Enterprise Planning and Budgeting Cloud Service - Version 23.01.23 and later
Information in this document applies to any platform.

Symptoms

For many users, whenever they open a report or form in Smart View, they are prompted to save the file.  The user has to click Save to be able proceed, but nothing is saved.


Cause

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In this Document
Symptoms
Cause
Solution


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