My Oracle Support Banner

Territory Address Coverage Data Present In GUI But Missing In Reports And Export Management (Doc ID 3031505.1)

Last updated on JULY 01, 2024

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.24.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.24.04.0 version, Territory Management, Quotas

ACTUAL BEHAVIOR
---------------
Issue with Export Management and BIP Report for Territory Address Coverage data

The Territory address coverage values are visible on the UI but not in the export management and BIP report extract for four territories, but export of other dimension coverage values using the export management and report for the same territories are working as expected.

EXPECTED BEHAVIOR
-----------------------
The Territory address coverage values should be visible on the UI and also in the export management and BIP report extract for these territories

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.