Oracle Fusion Learning Cloud: Guided Journey Linked to the Non-Catalog Learning Page Is Showing Up With a White Font Against a Cream Colored Background, Making It Unreadable (Doc ID 3031628.1)

Last updated on JUNE 28, 2024

Applies to:

Symptoms

When a Guided Journey is linked to the Non-Catalog Learning page, it is not displaying the journey information properly.

In the example provided below, the Guided Journey Message cannot be seen on the screen because it's showing with a white font against a cream background, making the writing imperceptible.

• A Guided Learning Journey has been created from:My Client Groups/Show More (quick action)/Checklist Templates
• The Guided Learning Journey has been configured to display on the "Request Learning" (non-catalog learning page) in Visual Builder Studio (VBS) by entering the Journey Code in the "journeyCode" section of the Page Properties.
• The learner goes to Me/Learning/Actions/Request Non-Catalog Learning.
  
• When the Guided Learning Journey is shown on the screen it shows up with the background canoe logo, on a pale cream background, with the writing in a white font. Due to the writing being white on top of pale cream, the writing is not legible. It appears to be a blank empty region of the screen.

Example of the screen showing this scenario:

Cause

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