In The Dispatch Console List View, Text With Line Breaks Are Showing Tag <br /> (Doc ID 3032929.1)

Last updated on JULY 18, 2024

Applies to:

Symptoms

On : 24.B.06 version, Dispatch Console

ACTUAL BEHAVIOR
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Dispatch console shows a previous multi-line property with line breakers


EXPECTED BEHAVIOR
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Dispatch console should display the single line property with concatenated values with space and not line breakers

STEPS
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The issue can be reproduced at will with the following steps:
1. create a multi-line property
2. insert several lines into this property and save the activity
3. change the property to a single-line
4. check how the property will be displayed in dispatch console

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot view data in correct way using dispatch console

Cause

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