My Oracle Support Banner

Synchronize Custom Objects And Fields Processes Are Getting Failed (Doc ID 3033529.1)

Last updated on JULY 22, 2024

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.24.04.0 to 11.13.24.04.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

On: 11.13.24.04.0 version, Access Group

ACTUAL BEHAVIOR
---------------
Synchronize Custom Objects and Fields processes is failing after the 24B upgrade.


EXPECTED BEHAVIOR
-----------------------
The job should be completed successfully

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Navigate to Sales and Service Access Management
2. Object Sharing Rules
3. Object Rules Page
4. Action > Select Synchronize Custom Objects and Fields

Job is getting in Error status

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.