My Oracle Support Banner

POSTROUT XML File Is Creating a Record for Global Information with No Tags (Doc ID 3033592.1)

Last updated on JULY 23, 2024

Applies to:

Oracle Utilities Customer Cloud Service - Version 23B and later
Oracle Utilities Customer Care and Billing - Version 2.9.0.1.1 and later
Information in this document applies to any platform.

Symptoms

POSTROUT XML file is creating a record for Global Information with No Tags


The XML file created by the POSTROUT batch contains a record with No Tags.
Expected Result:
<C1-GlobalInformationRecord><printerKey>0010</printerKey><batch>POSTROUT</batch><batchNbr>1969</batchNbr><batchThreadNbr>1</batchThreadNbr><batchThreadCnt>1</batchThreadCnt><billCount>5</billCount><extractDttm>2024-03-25-21.55.17</extractDttm><billIdStart>000000000000</billIdStart><billIdEnd>999999999999</billIdEnd></C1-GlobalInformationRecord>

Current Result:
0010 0 POSTROUT0000001971000000000000000000002024-04-01-01.21.02.00000000000000000099999999999900000000010000000001

STEPS
1. Run Batch POSTROUT.
2. Review the output file created by Batch POSTROUT

Changes

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.