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Local Language Address Cleansing Issue (Doc ID 3033604.1)

Last updated on AUGUST 07, 2024

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.24.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.24.01.0 version, Data Quality, Customer Hub

Local Language Address Cleansing is throwing the error.

ERROR
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The address you entered couldn't be verified and it might be incorrect. Enter more address details or submit another address for verification.

Application error occurred see the incident log for more information.


STEPS
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The issue can be reproduced at will with the following steps:


1.Go to Customer Data Management

2. Go to Organizations and Open Organization >> Addresses

3. Open Any address >> under Local Language Address click on verify.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot able to Address verification for local language address.

Cause

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In this Document
Symptoms
Cause
Solution
References


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