Retail Insights Filters Are Not Working In Retail Home When Linked To A Tile
(Doc ID 3034652.1)
Last updated on DECEMBER 11, 2024
Applies to:
Oracle Retail Insights Cloud Service Suite - Version 23.2 to 24.1 [Release 23.2 to 24.1]Information in this document applies to any platform.
Symptoms
User are trying to create a tile in Retail Home using Retail Insights dashboard tiles/templates where in-built filters are used, e.g. Location filter.
User are using in-built 'Store Recap' from 'Dashboard Tile' to create custom report in retail home and assign it to new tile along with the "location' filter which is added in 'Store Recap' in Retail Insights. When we select any value in location filter, then no data is displaying on the tile, whereas data is available in the system for that selected value and attribute/measure are used in 'Store Recap', checked in Data Visualization report. However, if no value is selected in location filter the data is displaying properly when no value selected under location filter. Please refer the attached file for details.
I think, this is input parameter call issue between Retail Home and Retail Insights.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |