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Case Performance Issue (Doc ID 3034737.1)

Last updated on JULY 18, 2024

Applies to:

Oracle Financial Services Crime and Compliance Management Investigation Hub Cloud Service - Version NA and later
Information in this document applies to any platform.

Symptoms

Case Performance Issue :

Steps to verify:

1. Access the application.

2. Go to Investigation hub.

3. Click on case

Expected result:
The case should be opened in 2-3 seconds depends on the number of events.

Actual result:
Opening a case with 10 events is taking more than 40-50 seconds.

 

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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