OAC x OFS Integration Failing
(Doc ID 3034783.1)
Last updated on JULY 29, 2024
Applies to:
Oracle Fusion Cloud Field Service - Version 24.A.16 and laterInformation in this document applies to any platform.
Symptoms
On : 24.A.16 version, Integration
ACTUAL BEHAVIOR
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Integration OFS x OAC for a particular real-time table is failing
EXPECTED BEHAVIOR
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Data should be sent from OFS to OAC via native integration in real-time seamlessly
STEPS
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The issue can be reproduced at will with the following steps:
1. Go to Configuration -> Applications
2. Select the corresponding Oracle Analytics application
3. Verify that a particular real-time table is on status "Failed"
BUSINESS IMPACT
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The issue has the following business impact:
Due to the table failure, the automation activity will not be enabled as the data updates to DB has failed, causing a lot of manual efforts required to fix all current activities in OFSC.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |