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Blank White Screen When Attempting to Run Schedule Comparison in Visualizer (Doc ID 3035147.1)

Last updated on AUGUST 05, 2024

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 23.12 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
When running schedule comparison against two projects it returns no data and the screen is blank.

EXPECTED BEHAVIOR
-----------------------
The schedule comparison results should display results.

STEPS
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The issue can be reproduced at will with the following steps:
1. Launch Visualizer.
2. Run schedule comparison for two projects.
3. Observe blank white screen as result.

Changes

 

Cause

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