Redwood Sales Smart Picker Used To Display The Relationships Between Account And Contact Objects Is Not Displaying Values
(Doc ID 3035354.1)
Last updated on JULY 16, 2024
Applies to:
Oracle Fusion CX Sales Cloud Service - Version 11.13.24.04.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.24.04.0 version, Accounts, Contacts
ACTUAL BEHAVIOR
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In Redwood Sales, there is currently no option to display the relationships between Accounts and Contacts.
To achieve this requirement, a custom subview was added to display relationships against a Contact and Account.
In this custom subview, a Smart Picker to the Subject/ObjectPartyId field was included to display the name of the relationship subject/object instead of the ID, and allow the user to change the value.
However, when opening the Smart Picker, a blank field is shown, with no values.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |