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SFTP Connection Fails with "Could not open channel in the defined timeout, as no suitable connection found" (Doc ID 3035407.1)

Last updated on JULY 22, 2024

Applies to:

Oracle Retail Demand Forecasting Cloud Service Plus - Version 19.0 and later
Oracle Retail Demand Forecasting Cloud Service - Version 19.0 and later
Oracle Retail Assortment & Item Planning Enterprise Edition Cloud Service - Version 19.0 and later
Oracle Retail Merchandise Financial Planning Enterprise Edition Cloud Service - Version 19.0 and later
Information in this document applies to any platform.

Goal

When attempting to connect to the SFTP to send files, the following error message is returned:

polling: Could not connect to remote host for listing of directory.; Reason: Could not open channel in the defined timeout, as no suitable connection found
 

Solution

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