SIOCS Does Not Process POS Return For Non Ranged Item
(Doc ID 3035705.1)
Last updated on JULY 22, 2024
Applies to:
Oracle Retail Enterprise Inventory Cloud Service - Version 24.0 to 24.0 [Release 24.0]Information in this document applies to any platform.
Symptoms
On : 24.0 version, Inventory Management
SIOCS is processing a POS transaction return for an item that is not ranged if the return is using a inventory reason code that moves inventory to a non sellable bucket. It fails to process the MPS message.
ERROR
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The issue can be reproduced at will with the following steps:
1. Receive message POSProcessTransaction message as below
<?xml version="1.0" encoding="UTF-8"?>
<PosProcessTransactionDeo>
<requestId>10370</requestId>
<storeId>6003</storeId>
<requestType>1</requestType>
</PosProcessTransactionDeo>
2. Message is not processed with the error message above
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |