Error When Dispatching RTVs Using ReST Webservice (Doc ID 3035727.1)

Last updated on JULY 22, 2024

Applies to:

Symptoms

While Shipping an RTV using the REST Service there is a validation on Supplier Item Country where the Country needs to match the Store Country.
In RMFCS, if the item relationship, supp country to the store's country exists, it works fine, but it should not work like that. Also, if SOCS is used to dispatch the RTV shipment, it works without problems.

ERROR
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{"code":11,"description":"Not Found","dataElement":"itemId","dataValue":"xxxxxxxx","referenceElement":"supplierId","referenceValue":"xxxxxx"},

STEPS
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The issue can be reproduced at will with the following steps:
1 - Create an RTV using the following example:
1.a - Use a supplier where Supplier Item Country must have only Country A configured
1.b - Use an Item/Store relationship where store must be on Country B
2 - Approve the RTV and wait it reaches SIOCS
3 - Using Vendor Shipment ReST webservice, try to ship it to the supplier
4 - Check the error

Cause

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