Fusion Global HR: Team Journeys And Organization Journeys Tabs Not Enabled (Doc ID 3036077.1)

Last updated on AUGUST 23, 2024

Applies to:

Symptoms

ACTUAL BEHAVIOR
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Team Journeys and Organization Journey tabs are not visible as per Oracle documentation, the following was executed:

- ESS job to create index definition and perform initial ingest to OSCS" with indexes 'fa-hcm-workerjourney' and 'fa-hcm-workerjourneytask'
- Required duty roles/privileges were assigned to the Line Manager and HR specialist job roles (see: https://www.oracle.com/webfolder/technetwork/tutorials/tutorial/cloud/r13/wn/ghr/releases/24B/24B-hr-wn.htm#F28543)

In spite of the above, unable to see the 'Team Journeys' and 'Organization Journeys' tabs. Instead, only the 'Assigned Journeys' tab is visible with the seeded Line Manager/HR Specialist roles.

This is the same issue as the CCC thread below:

https://community.oracle.com/customerconnect/discussion/comment/1060909#Comment_1060909?utm_source=community-search&utm_medium=organic-search&utm_term=Team+Journeys+in+24B


EXPECTED BEHAVIOR
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After following the documentation, it is expected to have 'Team Journeys' and 'Organization Journeys' visible

STEPS
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The issue can be reproduced at will with the following steps:
1. Login to HCM
2. Navigate to My Tasks
3. The above-mentioned tabs are not visible


BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot benefit from the improved when using Oracle search in Journeys

Changes

Cause

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