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CLA-FL-BENS-001 - No Policy Product Found for Insurable Entity (Doc ID 3036302.1)

Last updated on JULY 26, 2024

Applies to:

Oracle Insurance Claims Administration Cloud Service - Version NA and later
Information in this document applies to any platform.

Symptoms

DESCRIPTION OF ISSUE
=====================

Migrated claims are getting error message: CLA-FL-BENS-001 - No policy product found for insurable entity.

Note: Member exists in claims and policies but does not have enrollment for the dates of service the submitted claim.

Cause

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In this Document
Symptoms
Cause
Solution


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