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OCI Database Management : Performance Hub Not Showing Data For An External Database (Doc ID 3036434.1)

Last updated on JULY 26, 2024

Applies to:

OCI External Database Management - Version N/A and later
Information in this document applies to any platform.

Symptoms

Database Management Service Enabled for an External Database.
The performance hub is not showing the data for the database with below error.

An error was encountered. If the problem persists, contact Oracle Support and provide the following information.
Error Code = Expired_Report_Query_ID_Exception, OPC Request ID = <OPC_REQ_ID>, Query ID = <QUERY_ID>, Error Category = Perfhub_Internal

/opt/oracle/mgmt_agent/agent_inst/log/mgmt_agent_client.log

2024-07-12 07:11:20,868 [Work.P1.107 (PrioritizedWork-executeSQLCommands)-111040] INFO - GenericIngestInvocation -->req[RRRRRRRRRRRRRRRRRRRR]--> POST https://dbmgmt.<REGION>.oci.oraclecloud.com/20201101/internal/agents/ocid1.managementagent.oc1.<REGION>.aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/actions/uploadWorkDetails?workStatus=acknowledge&tenantId=ocid1.tenancy.oc1..ttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttt&version=1&queryId=wi-wwwwwwwwwwwwwwww
2024-07-12 07:11:21,001 [Work.P1.107 (PrioritizedWork-executeSQLCommands)-111040] WARN - GenericIngestInvocation javax.ws.rs.ProcessingException: java.net.SocketException: Connection reset

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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