My Oracle Support Banner

OCI Database Management Service : SVC-0001 Alert Is Reported With Service Up And Running (Doc ID 3037889.1)

Last updated on JULY 31, 2024

Applies to:

OCI Database Management Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

The Database Management (DBM) Service is up and running, while the SVC-0001 alert is reported.

{"id": "<Alarm OCID>", "status": "FIRING", "severity": "CRITICAL", "namespace": "oracle_oci_database", "query": "MonitoringStatus[5m]{resourceName = \"<Resource_Name>\"}.mean() == 0", "totalMetricsFiring": 0, "dimensions": [{"errorSeverity": "CRITICAL", "errorCode": "SVC-0001", "deploymentType": "VM", "resourceId": "<Resource_OCID>", "resourceName": "<Resource_Name>", "collectionName": "DatabaseAttributes", "resourceType": "PDB"}

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.