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OCI Identity Cloud Service (IDCS) - Error 'A timeout waiting for identity store response read has caused a server error' while Exporting a Large Pool of Users (Doc ID 3037935.1)

Last updated on OCTOBER 30, 2024

Applies to:

Identity Cloud Service (IDCS) - Version N/A to N/A
Information in this document applies to any platform.

Symptoms

When performing 'Export All Users' operation in the environment, the job is failing after approximately 10 hours. This mostly happens when the export of users count is more than 100K.

Getting error 'A timeout waiting for identity store response read has caused a server error' while exporting a large pool of users.

This is a sample information displayed under work request of the Jobs:

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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