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Fusion Time and Labor: Time Events Fail to Transfer To the Time Card - (Doc ID 3038228.1)

Last updated on AUGUST 12, 2024

Applies to:

Oracle Fusion Time and Labor Cloud Service - Version 11.13.24.04.0 and later
Information in this document applies to any platform.

Symptoms

PROBLEM STATEMENT
• Time events are failing to transfer for some employees
• The failing events are seemingly random
• Occurs for each time period

ERROR
Error messages in the Generate Time Cards from Time Collection Devices log

A time collection device or web clock event that failed to process.

oracle.apps.fnd.applcore.messages.ApplcoreException: JBO-ANC:::ANC_ADJ_BAL_OVER_CEILING: ANC-3405135The adjustment can't be processed because the balance will exceed the ceiling limit for the maximum leave time that can be accrued.

 

  
STEPS
The issue can be reproduced at will with the following steps:

1) The Generate Time Cards from Time Collection Devices runs at 4 am and 8 pm each day.
2) Multiple failed transfers are seen on the Time Events page.


Cause

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In this Document
Symptoms
Cause
Solution
References


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