Error while using Oracle or non-Oracle mobile apps which uses embedded web view along with IDCS FIDO authentication
(Doc ID 3038613.1)
Last updated on AUGUST 06, 2024
Applies to:
Oracle Fusion Global Human Resources Cloud Service - Version 11.13.24.04.0 to 11.13.24.07.0 [Release 1.0]Identity Cloud Service (IDCS) - Version N/A and later
Information in this document applies to any platform.
Symptoms
Applies To
Oracle Fusion Applications Customers who have enabled IDCS FIDO passwordless authentication and using the webview based mobile apps.
e.g. Oracle Fusion Apps
Symptoms
Users receive the below errors when they try to authenticate using the mobile app
Error in IOS - NotAllowedError: The request is not allowed by the user agent or the platform in the current context, possibly because the user denied permission
Error in Android - NotSupportedError: The user agent does not support public key credentials
Please refer attachment for sceenshots of Error.
Changes
Cause
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In this Document
| Symptoms |
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |