Unable To See The Interaction Logged In The Analytics.
(Doc ID 3038913.1)
Last updated on AUGUST 09, 2024
Applies to:
Oracle Fusion CX Sales Cloud Service - Version 11.13.24.04.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.24.04.0 version, Analytics
Unable to see the interaction logged in the analytics.
We are unable to see the interaction logged in the ui in the analytics. We are using the subject area "Sales - CRM Sales Activity"
STEPS
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The issue can be reproduced at will with the following steps:
Log into BI > Create > new > Analysis > Search and select subject area "Sales - CRM Sales Activity" > select Interaction column > seeing blank data
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot view the interactions created
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |