FDI, FDIP, FAW: Multi-Factor Authentication Not Working for Administrator Account (Doc ID 3039449.1)

Last updated on AUGUST 13, 2024

Applies to:

Fusion Data Intelligence - Version 24.R2.x and later
Information in this document applies to any platform.

Goal

The FDI/FAW Administrator is unable to log in to the Oracle Cloud sign-in portal due to issues with Multi-Factor Authentication. The passcode provided by the Oracle Mobile Authenticator app is not working.

Solution

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In this Document

Goal

Solution

References

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FDI, FDIP, FAW: Multi-Factor Authentication Not Working for Administrator Account (Doc ID 3039449.1)

Applies to:

Goal

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!