Workforce Scheduling Calculating Absence Duration For Total Time Including Unpaid Break Time (Doc ID 3040437.1)

Last updated on OCTOBER 21, 2024

Applies to:

Symptoms

On : 11.13.24.04.0 version, Absence Transactions

ACTUAL BEHAVIOR
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Unpaid break time is added in absence duration calculation.

Shift assigned has start time 6:30 PM and stop time 7:00 am (12.5 hours duration- 12 hours of work time and 30 mins of unpaid break time)

when employee is requesting an absence, system is calculating absence duration for total time including unpaid break time . It should only consider work time and paid break time for absence duration but not unpaid break time.

EXPECTED BEHAVIOR
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Absence duration should be calculated only for the 12 hours and exclude the 30 mins unpaid break

STEPS
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The issue can be reproduced at will with the following steps:
1. Create Workforce Schedule for 12.5 HRS with 30 mins as unpaid break time.
2. Create an absence and you will notice that the absence is calculated for 12.5 hrs duration for total time including unpaid break time

Changes

Cause

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