Error Message AP-810009 When Using Refund In AP
(Doc ID 3040607.1)
Last updated on SEPTEMBER 10, 2024
Applies to:
Oracle Fusion Payables Cloud Service - Version 11.13.24.07.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.24.07.0 version, Invoice Transactions
Regression 24C : error message when using refund in AP
We get the message "You must enter a positive value for this payment (AP-810009)" when entering refund.
ERROR
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You must enter a positive value for this payment (AP-810009)
STEPS
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The issue can be reproduced at will with the following steps:
1.In Payables->Go to Payments->Create Payment->select invoices to pay (incl credit memo)
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot do a refund.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |