PDB remote cloning in VM DB System failed with DCS-12309 ORA-12514 (Doc ID 3040772.1)

Last updated on AUGUST 14, 2024

Applies to:

Symptoms

Customer was trying to clone the PDB in remote CDB which was failing with below error :
DCS-12309:Failed to clone PDB targetpdb using the Connection string. 172.27.10.92:1521/sourcedb.prddb.iadvcn.oraclevcn.com

Errors seen in job log :

/opt/oracle/dcs/dbaasca/bin/dbca -silent -createPluggableDatabase -createFromRemotePDB -remotePDBName sourcepdb -remoteDBConnString 172.27.10.92:1521/sourcedb.prddb.iadvcn.oraclevcn.com -J-Doracle.assistants.dbca.useStandardLogLocation=true -sourceDB sourcedb -pdbName targetpdb -pdbAdminUserName pdbuser -lockPDBAdminUser true -skipPdbServiceCreation]'
[FATAL] [DBT-16039] Unable to load the TDE keystore config method for the database '172.27.10.92:1521/sourcedb.prddb.iadvcn.oraclevcn.com'.
[2024-07-17 04:08:24,199] FINE [Clone Remote PDB : JobId=5514fb29-9fd3-472a-8528-552d1bce1bce] com.oracle.dcs.commons.utils.CommonsUtils: Output :
CAUSE: Either TDE keystore is not configured or exception occurred while loding the TDE config method.
[2024-07-17 04:08:24,564] SEVERE [Clone Remote PDB : JobId=5514fb29-9fd3-472a-8528-552d1bce1bce] com.oracle.dcs.agent.service.pdb.PdbOperations: Failed to clone remote PDB, Invalid Connection String. [[FATAL] [DBT-16039] Unable to load the TDE keystore config method for the database '172.27.10.92:1521/sourcedb.prddb.iadvcn.oraclevcn.com'.,    CAUSE: Either TDE keystore is not configured or exception occurred while loding the TDE config method.,    ACTION: Refer log file for more details.,    SUMMARY:,        - [DBT-05514] Failed to connect to the database (172.27.10.92:1521/sourcedb.prddb.iadvcn.oraclevcn.com).,        - ORA-12514: TNS:listener does not currently know of service requested in connect descriptor, ]  >>>>>>

Changes

Cause

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