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Oracle Fusion Learning Cloud: Cannot Preview Content as an Administrator or Launch Content as a Learner (Doc ID 3041207.1)

Last updated on AUGUST 13, 2024

Applies to:

Oracle Fusion Learning Management Cloud Service - Version 11.13.24.04.0 and later
Information in this document applies to any platform.

Symptoms

Learning Specialists are seeing the following behavior when trying to Preview Content:

  1. When a learning administrator goes to My Client Groups -> Learning -> Content.
  2. Search for the content where the issue is occurring and try to Preview the content. 
  3. Content does not launch or shows a warning message like "Did you mean oraclecloud.com?".

When a Learner launches the content the user is trying to Preview, they see a different message:

  1. As a learner, go to Me -> Learning -> Current Learning.
  2. Open the assignment containing the same content the Learning Specialist is trying to Preview.
  3. A different error message is returned based on content type. For example, the video player shows a black square with no options to start the video. 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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