System Is Creating Estimated Measurement Lowerthan The Previous Measurements During Billing Estimate
(Doc ID 3041478.1)
Last updated on SEPTEMBER 10, 2024
Applies to:
Oracle Utilities Customer Cloud Service - Version 23B to 24A [Release 23 to 24]Information in this document applies to any platform.
Symptoms
System is creating estimated measurement lowerthan the previous measurements during billing estimate
When the billing batch is estimating the bill for an account it created a system estimate measurement whose measurement value/usage is lower than the most recent previous measurement's measurement value/usage. When observed, there is a negative consumption measurement recorded previously which might be leading to this. Can you please let us know if there is a way to skip/ignore the negative consumption measurement being considered for calculating the estimated measurement.
Issue: In an environment where multi time zone is disabled, when updating a measurement to do not use where the next measurement crosses DST shift, extra measurement record is created instead of correcting the value for the existing next measurement.
Cause
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In this Document
| Symptoms |
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| Solution |
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