System Error (Message Number 11001, 502) When Trying To Open Service Call Record 1st Time
(Doc ID 3041562.1)
Last updated on AUGUST 19, 2024
Applies to:
Oracle Utilities Work and Asset Cloud Service - Version 24A and laterInformation in this document applies to any platform.
Symptoms
On : 24A version, WAM Work Management
ACTUAL BEHAVIOR
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System error (Message number 11001, 502) when trying to open Service Call record
While trying to open Service Call record for the 1st time, we're getting System error (Message number 11001, 502) . On the same login session, if I go back to same record, no errors.
I tried the debug the session to see the logs and I get "Error getting logs for user".
Logs show:
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |