Data Explorer Zones With Columns Marked As Suppressed Are Not Rendering Properly
(Doc ID 3041688.1)
Last updated on SEPTEMBER 10, 2024
Applies to:
Oracle Utilities Customer Cloud Service - Version 23C and laterInformation in this document applies to any platform.
Symptoms
On : 23C version, Environment Related
ACTUAL BEHAVIOR
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Issue with Account Bill/Payment History
Account Bill/Payment History portal is stuck while loading without displaying the data
EXPECTED BEHAVIOR
-----------------------
System should fetch and display the records of the completed bill/payment history on the account. -Failed
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
The account Bill/Payment History portal is stuck while loading
without displaying the data.
The account Bill/Payment History portal is stuck while loading the details without displaying the data.
If the account:
1. does not have any completed bill records/payment records, not even one – the blank
screen with no values remains, it automatically ends the process.
2. even if there is one completed bill/payment record, the screen gets stuck while loading
the data.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |