RESA - Total Retail Has Zero On Orders And Layways (Doc ID 3041767.1)

Last updated on AUGUST 16, 2024

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 24.0 and later
Information in this document applies to any platform.

On Customer Order related orders and Layaways, the Total Retail on the Item Panel and within the Item table always shows the Total Retail as zero.

Customer may question why does ReSA has this behaviour? The Total Retail should have been the Unit_Retail*Quantity - Discounts + Taxes.

	To view full details, sign in with your My Oracle Support account.
	Don't have a My Oracle Support account? Click to get started!

In this Document

Symptoms

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.