Oracle Public Sector Permits Cloud Service: Permit Application Expired - Permit Is In Plan Review status. No Reopen Button.
(Doc ID 3041786.1)
Last updated on NOVEMBER 04, 2024
Applies to:
Oracle Public Sector Permits Cloud Service - Version 11.13.24.04.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.24.04.0 version, Permits
Expired Permits Applied for Before Grace Period Implemented
Permit was submitted before Grace periods were implemented.
Permit Application expired - permit is in Plan Review status/never issued.
Staff can't reopen the application.
Noted Observations:
Plan review was completed before expiration; cycle result with fail needing corrections so, no plan reviews should have cancelled status. This appears fine on permit.
Inspections were NOT cancelled
Workflow task was not cancelled
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |