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Cycle Count Adjustment Records Stuck In Pending Status Even After Submitting for Approval (Doc ID 3042256.1)

Last updated on AUGUST 26, 2024

Applies to:

Oracle Warehouse Management Enterprise Edition Cloud Service - Version 24.2 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Cycle Count (CC) Approval is not going through and getting stuck in Pending Status.

EXPECTED BEHAVIOR
-----------------------
Cycle Count Adjustment Approval should be Completed without any issue when there is no data issue.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to WMS UI instance.
2. Navigate to CC Adjustment UI Screen.
3. Filter by specific Location and Status.
4. Select the record and click on Approve.

Observe that nothing changes after approval and stuck in Pending Status.

Cause

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In this Document
Symptoms
Cause
Solution
References


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