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Envelope Created In DocuSign Even Though Electronic Signature Flag Disabled for Contract (Doc ID 3042478.1)

Last updated on AUGUST 19, 2024

Applies to:

Oracle Fusion Enterprise Contracts Management Cloud Service - Version 11.13.24.01.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

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Even though Electronic Signature Flag was not enabled, Contract integrated with DocuSign and envelope was created.
Currently the envelope is active in DocuSign and is unsigned, but the contract status has already changed to active.

EXPECTED BEHAVIOR

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Expect contract to not be active until after envelope created in DocuSign is signed.

STEPS TO REPRODUCE

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1. Create contract
2. Submit for signature
3. Observe that contract is active in DocuSign and in Enterprise Contracts despite not being signed.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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