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OSF - CPQ Integrated Widget Leads to Internal Error (Doc ID 3042775.1)

Last updated on AUGUST 21, 2024

Applies to:

Oracle Commerce Cloud Service - Version 24.05 and later
Information in this document applies to any platform.

Symptoms

CPQ integrated widget errors out.

ERROR
-----------------------
Internal Error

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

a) Login to Storefront and invoke CPQ integrated Widget leads to Internal Error.
b)
Network can be seen with the following call failing,
Request URL:
xxxxxxx/ccstore/v1/cpq/configurations
Request Method:
POST
Status Code:
500 Internal Server Error

Response -
{
  "errorCode": "28505",
  "message": "Internal error occurred while processing request.",
  "status": "500"
}

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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