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OTBI : Report SHows Less Data in BI While In UI Users Are ABle to View More Records (Doc ID 3042835.1)

Last updated on SEPTEMBER 27, 2024

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.24.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.24.04.0 version, Analytics

ACTUAL BEHAVIOR
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Report data is not displaying based on the roles

We have developed a custom report and dashboard with subject areas combined. There is no condition added in the report and the report is mapped to the user. When the user clicks the report the user can able to view all the data's from all business units. The report should work in a way like, for Sales Representative he can view his data, for manager he can view his data and his subordinates data. We have used the Standard Roles for the users yet the data is not filterised properly.

Cause

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In this Document
Symptoms
Cause
Solution


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