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Fusion Global Payroll: Retro Error "An external function call error occurred for formula ORA_TIMECARD_CALCULATOR, line 173" (Doc ID 3043120.1)

Last updated on SEPTEMBER 02, 2024

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.24.04.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to run Recalculate Payroll process, the following error occurs for few employees.

(ORA_TIMECARD_CALCULATOR) Error.. interface transfer Hour/Days,while in reporting uom is Number
The Standby - Value Calculation element couldn't be successfully processed.
The STANDBY - VALUE_TL_CALCULATOR processing formula couldn't be successfully processed.
An error occurred during formula execution.
An external function call error occurred for formula ORA_TIMECARD_CALCULATOR, line 173.
An internal assertion test couldn't be completed at location pylogger:1. Contact your help desk.



The issue can be reproduced at will with the following steps:
1. Run Recalculate Payroll process.
2. Error message occurs.


Cause

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In this Document
Symptoms
Cause
Solution
References


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