Fusion Global Payroll: Retro Error "An external function call error occurred for formula ORA_TIMECARD_CALCULATOR, line 173"
(Doc ID 3043120.1)
Last updated on SEPTEMBER 02, 2024
Applies to:
Oracle Fusion Global Payroll Cloud Service - Version 11.13.24.04.0 and laterInformation in this document applies to any platform.
Symptoms
When attempting to run Recalculate Payroll process, the following error occurs for few employees.
(ORA_TIMECARD_CALCULATOR) Error.. interface transfer Hour/Days,while in reporting uom is Number
The Standby - Value Calculation element couldn't be successfully processed.
The STANDBY - VALUE_TL_CALCULATOR processing formula couldn't be successfully processed.
An error occurred during formula execution.
An external function call error occurred for formula ORA_TIMECARD_CALCULATOR, line 173.
An internal assertion test couldn't be completed at location pylogger:1. Contact your help desk.
The issue can be reproduced at will with the following steps:
1. Run Recalculate Payroll process.
2. Error message occurs.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |