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Purchase An Item In Stock And Another Not In Stock (Doc ID 3044164.1)

Last updated on SEPTEMBER 02, 2024

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 24.0 and later
Information in this document applies to any platform.

Goal

On : 24.0 version, ReSA - Others

Testing one "mixed bag" scenario, with different journey codes.

Tried to create a single transaction where a customer purchases two items. One is in stock, but the other is ordered in store, because they have no stock for it.

They used an item with item_status = S and another item_status = ORI.

The full payment is done once.

When looking into the transaction you see a total retail = 0 for the ORI item.

a) Need to understand if this the way this was designed or we have a bug here.
b) Can you have this combination of S and ORI?

To have this transaction balanced they have used Payment Amount for the liability part and the Tender amount to cover the price of the item in stock.

But, with this setup there is a concern if customers use two or more tenders in the transaction: if use the payment amount to cover the liability, how would you know how much would be used per tender?
 

Solution

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In this Document
Goal
Solution
References


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