PRC:PO: Error BPEL_TASK_30082 - Purchase Order (PO) Change Approval Issue
(Doc ID 3044381.1)
Last updated on SEPTEMBER 25, 2024
Applies to:
Oracle Fusion Purchasing Cloud Service - Version 11.13.24.07.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.24.07.0 version, Approvals and Notifications
When attempting to approve a purchase order
the following error occurs.
ERROR
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Error message: BPEL_TASK_30082 Error caused by SOA component or the underlying HWF configuration or a supervisor hierarchy setup issue. Not changes on WF were done lately.
STEPS
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The issue can be reproduced at will with the following steps:
1. Create PO, submit for approval
2. Observe in transaction console PO is stuck with error
3. Observe in diagnostic log of TAC, errors:
Error message: BPEL_TASK_30082 Error caused by SOA component or the underlying HWF configuration or a supervisor hierarchy setup issue. Not changes on WF were done lately.
Fired rule: TermsApprovalHierarchyRules.ManagerApprovalChain0500
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot approve the purchase order
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |