Fusion Global HR : Journey Status Shows Incomplete Even After All Tasks Have Been Completed
(Doc ID 3044488.1)
Last updated on SEPTEMBER 29, 2024
Applies to:
Oracle Fusion Global Human Resources Cloud Service - Version 11.13.24.04.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.24.04.0 version, Global Human Resources
ACTUAL BEHAVIOR
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Journey Status Issue observed for few Employees where the status of Journey is not updated to Complete even though the employee has completed all tasks in their Journey. Journey status is still showing as Initiated instead of Competed.
EXPECTED BEHAVIOR
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Journey status should be Completed as all the tasks have been completed.
STEPS
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The issue can be reproduced at will with the following steps:
1. Assign Journey to an employee
2.Employee completes all the task
3. Journey status shows Initiated
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot get correct status of the employee journey as per task status.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |