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Fusion Global HCM: Redwood Extra Information Is Not Being Reflected on the Additional Person Info Page (Doc ID 3044556.1)

Last updated on SEPTEMBER 06, 2024

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.24.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.24.04.0 version, Global Human Resources

ACTUAL BEHAVIOR
---------------
The "Info Group" dropdown field on the Redwood Additional Person Info page does not display any values.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to My Client Groups > Quick Actions > Additional Person Info.
2. Select an employee > The "Info Group" field is visible, but no list of values (LOVs) are displayed.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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