My Oracle Support Banner

Connection from Data Transforms in ADB to Oracle Service Cloud Fails with Error "The configuration options used to open the database do not match the options used to create the database." (Doc ID 3044712.1)

Last updated on DECEMBER 16, 2024

Applies to:

Oracle Data Integrator on Marketplace - Version 12.2.1.4.240405 and later
Information in this document applies to any platform.

Symptoms

When using Data Transforms version 2024.04.18.00.00 in ADB, and trying to connect to Oracle Service Cloud (formerly RightNow) the following error occurs:

Connecting to that database outside of Data Transforms in ADB is feasible.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.