PRC:RSSP: Cannot Add an Item to Cart For a Special Handling Request
(Doc ID 3045782.1)
Last updated on SEPTEMBER 16, 2024
Applies to:
Oracle Fusion Self Service Procurement Cloud Service - Version 11.13.24.07.0 and laterOracle Fusion Self Service Procurement - Version 11.13.21.10.0 and later
Information in this document applies to any platform.
Symptoms
When creating a Special Handling Request, items do not get added to cart in Responsive Self Service Procurement (RSSP).
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Redwood - Responsive Self-Service Procurement - Purchase Requisitions (New)
2. Click Actions > Select Special Handling Request
3. Catalog search field > Search for an item
4. Item results appear > Select one of the items to add to the Shopping Cart
5. Click Add to Cart
6. Item does not get added to cart
Alternate Solution:
The application should be able to add the item to the cart from both locations. It works from both locations when not setting it up a Special Handling Request.
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |