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Spot Bid Tender Email URL Link is Taking Users to the Wrong Screen to Accept/Decline/Bid (Doc ID 3046278.1)

Last updated on SEPTEMBER 11, 2024

Applies to:

Oracle Transportation Management Cloud Service - Version 24.2 and later
Information in this document applies to any platform.

Symptoms

The spot bid email link is taking users/carriers to the Spot Bid screen when it used to take them to the "Online Booking/Tendering" screen

When we post a shipment to the spot board, the carriers receive an email inviting them to bid. In that email, there is a link at the top called “Respond via Web” that should take them straight to the shipment spot screen to place a bid on that shipment



Steps to Recreate the issue

  1. Create a spot bid for a shipment and communicate/tender this to one or more carriers
  2. Have the carrier/user click on the link to do a spot bid - then notice the screen it is directing the user to a different "Spot Bid" screen when we want the users/carriers to be taken to the "Online Booking/Tendering" screen


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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