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Agent Auto Upgrade Failing With Error "java.lang.RuntimeException: Unable to download required Connectivity Agent artifacts for upgrade. Response code is 401. Error reported is Unauthorized" (Doc ID 3046621.1)

Last updated on SEPTEMBER 12, 2024

Applies to:

Oracle Integration 3 - Version 24.08 and later
Information in this document applies to any platform.

Symptoms

Agent auto upgrade is failing with below error in Agent diagnostics log.

[2024-08-16T06:24:50.817Z] [INFO] [ThreadID: 41] [Logger: AGENTPATCHER] [SRC Class: oracle.cloud.cpi.agent.install.DownloadTask; Method: run] [UPGRADE] Started Connectivity Agent download...
[2024-08-16T06:24:51.165Z] [SEVERE] [ThreadID: 41] [Logger: AGENTPATCHER] [SRC Class: oracle.cloud.cpi.agent.install.DownloadTask; Method: run] Download Task failed. Resubmitting... java.lang.RuntimeException: Unable to download required Connectivity Agent artifacts for upgrade. Response code is 401. Error reported is Unauthorized
at oracle.cloud.cpi.agent.install.RESTCallsToICS.downloadAgentZip(RESTCallsToICS.java:309)
at oracle.cloud.cpi.agent.install.DownloadTask.downloadAgentZip(AgentPatcher.java:401)
at oracle.cloud.cpi.agent.install.DownloadTask.run(AgentPatcher.java:323)
at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:539)
at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
at java.base/java.uti

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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