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Errors: "Cannot connect to server" and "Unable to load data" When Navigating (Doc ID 3046866.1)

Last updated on SEPTEMBER 20, 2024

Applies to:

Oracle Primavera Cloud Service - Version 24.8 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Users seeing the following errors when navigating/working in OPC:

"Cannot connect to server"
"Unable to load data".

These errors are constant, not allowing the user to work in OPC.

EXPECTED BEHAVIOR
-----------------------
Expect to be able to load and work in OPC.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Log into OPC.
  2. Navigate to any page. Errors.

Cause

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In this Document
Symptoms
Cause
Solution
References


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