My Oracle Support Banner

Unable to Deploy or log in becuse error: Error inserting primary Key (Doc ID 3047341.1)

Last updated on SEPTEMBER 20, 2024

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 24 C and later
Information in this document applies to any platform.

Symptoms

Unable to deploy Config, Commerce, or Data Tables, getting the below error:
Fatal database error: Error inserting primary Key = XXXXXXXX into bm_task

Unable to log in, getting the below error:
Fatal database error: Error inserting primary Key = XXXXXXXX into bm_user_logged_in

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.