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UNABLE TO ADD SAME MERCHANDISE TAX CODE IN THE NON MERCHANDISE TAX (Doc ID 3047514.1)

Last updated on SEPTEMBER 16, 2024

Applies to:

Oracle Retail Invoice Matching Cloud Service - Version 24.0 and later
Information in this document applies to any platform.

Symptoms

When trying to create a document in GTS environment, when the merchandise Tax Code is the same as the Non Merchandise Code Tax Code



STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Create a header invoice with Tax code A
2. Add a Non Merch Code, try to add tax code A to NMC.
--> The tax code A is not present in the LOV, all remaining tax codes are displayed
3. Go to tax breakdown, remove the tax code A
4. Go back to NMC, try to add tax code A
--> The tax code A is available

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot change the add Tax code

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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