UNABLE TO ADD SAME MERCHANDISE TAX CODE IN THE NON MERCHANDISE TAX
(Doc ID 3047514.1)
Last updated on SEPTEMBER 16, 2024
Applies to:
Oracle Retail Invoice Matching Cloud Service - Version 24.0 and laterInformation in this document applies to any platform.
Symptoms
When trying to create a document in GTS environment, when the merchandise Tax Code is the same as the Non Merchandise Code Tax Code
STEPS
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The issue can be reproduced at will with the following steps:
1. Create a header invoice with Tax code A
2. Add a Non Merch Code, try to add tax code A to NMC.
--> The tax code A is not present in the LOV, all remaining tax codes are displayed
3. Go to tax breakdown, remove the tax code A
4. Go back to NMC, try to add tax code A
--> The tax code A is available
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot change the add Tax code
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |