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Knowledge Article Is Stuck In Workflow (Doc ID 3048005.1)

Last updated on NOVEMBER 18, 2024

Applies to:

Oracle Fusion Service Cloud Service - Version 11.13.24.04.0 and later
Information in this document applies to any platform.

Goal

Knowledge Article is stuck in workflow. Author is reviewing knowledge article in Redwood Authoring but it is stuck in workflow. The workflow options (Review, Approve, Reject) are not appearing. Author is unable to proceed through the workflow process to publish the article. What can be done to fix this article stuck in workflow?
 

Solution

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Goal
Solution


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